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A Simple Guide to ESG Materiality Assessment for Indian MSMEs

Do MSME's only think about profit only? Things are changing fast and MSME's are answerable to the way they handle impact on the environment, people, and governance practices. This is where ESG – Environmental, Social, and Governance – comes in.

But if you’re a small business owner or an MSME in India, you might be thinking:

“Where do I even begin with ESG?”

The answer is: Start with a Materiality Assessment. Let me explain this simple concept.


What is a Materiality Assessment?

A Materiality Assessment is a simple process that helps you:


  • Identify which ESG issues are most relevant to your business, and

  • Understand what your stakeholders care about.


Instead of trying to do everything, it helps you focus your time, money, and energy on what truly matters — for your success and for society.


What Are ESG Issues?

Before you start your assessment, know the range of ESG topics you can consider. Environmental (E)

  • Energy consumption

  • Greenhouse gas (GHG) emissions

  • Waste management

  • Water usage and conservation

  • Pollution (air, water, noise)

  • Chemical and hazardous waste

  • Climate change risks

  • Renewable energy use (solar, wind)

  • Plastic use and packaging

  • Biodiversity impact

  • Environmental compliance


Social (S)

Employees

  • Health and safety

  • Fair wages and working hours

  • Training and skill development

  • Employee diversity and inclusion

  • Prevention of child or forced labor

Customers & Community

  • Product safety and quality

  • Customer satisfaction and grievance redressal

  • Data privacy and cybersecurity

  • Community support and CSR

  • Local employment generation

  • Human rights in supply chains


Governance (G)

  • Business ethics and anti-corruption

  • Legal and regulatory compliance

  • Financial transparency

  • Risk management

  • Internal audit systems

  • Whistleblower policy

  • Conflict of interest management

  • Board oversight

  • Tax compliance

  • Cybersecurity and IT governance


How to Do a Materiality Assessment in 6 Simple Steps

1. Make a List of ESG Topics

Start by choosing ESG issues that are relevant to your business from the list above. Pick the ones that affect your operations or are important in your industry.


2. Talk to Your Stakeholders

Your stakeholders are the people who are affected by your business — employees, customers, suppliers, lenders, and even the local community.

Ask them:

  • What issues do they care about?

  • What do they expect from your business?

You can use short surveys, WhatsApp messages, phone calls, or small meetings.


3. Score Each Topic

Use a simple scale (e.g., 1 to 5) to rate:

  • How much it impacts your business

  • How important it is to your stakeholders

Issue

Impact on Business (1–5)

Stakeholder Concern (1–5)

Energy use

5

4

Worker safety

5

5

Plastic packaging

2

3


4. Identify Top ESG Priorities

Once scored, identify the top 5–7 issues with the highest combined scores. These are your material issues — the ones you should focus on.

You can also visualize them on a Materiality Matrix:

  • X-axis = Importance to stakeholders

  • Y-axis = Impact on business


5. Make an Action Plan

For each material issue, decide:

  • What you want to achieve (your goal)

  • Who will be responsible

  • How you’ll track progress


Example:

Issue: Energy consumption

Goal: Reduce electricity use by 10% in 6 months

Action: Install LED lighting and train staff on energy-saving practices

Responsibility: Admin or operations team


6. Share and Use It

Once done, share your material issues and action plans with:

  • Your team

  • Customers or clients

  • Banks or investors

It builds trust, improves your business reputation, and may help in getting loans or equity for your business.


Conclusion

You don’t need to be a big company to care about ESG. Even if you're a small factory, shop, or service provider — taking simple, thoughtful steps toward sustainability and responsible business builds trust, opens doors to better business avenues, and makes your business future-ready.

Be ready before it is late.



 
 
 

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